Refund & Return Policy

Our Promise

If something's wrong with your order, we fix it. No forms, no runaround.

Damaged or Wrong Items

If your item arrives damaged, misprinted, or incorrect — contact us within 30 days of delivery with a photo and we'll send a replacement or issue a full refund. You don't need to return the item.

Sizing

Please check the size guide on each product page before ordering — measurements are listed in inches. Because every tee is made to order, we can't accept returns for size exchanges. If you're between sizes, size up.

Change of Mind

Because each item is printed on demand, we're unable to accept cancellations once production has started — typically within 24 hours of your order. If you need to cancel, email us immediately at ai.system.chief@gmail.com and we'll do our best. Once an order has shipped or been delivered, all sales are final except as described above under Damaged or Wrong Items.

Refund Timeline

Approved refunds are processed within 5–10 business days back to your original payment method.

A Few More Details

Refunds and replacements under this policy are limited to the purchase price of the affected item(s) — we're not responsible for indirect or incidental costs related to an order. If something's wrong, please reach out to us first; we can almost always resolve it faster than a bank or payment dispute. This policy doesn't limit any rights you have under applicable consumer protection law, and we may update it from time to time — the version posted here applies to orders placed after the update date.